How to fix a water damaged phone in 10 steps.
Don’t do-
- Do not turn it on
- Do not press any buttons or keys (unless this is to immediately switch off the phone. See below)
- Do
not shake, tap or bang the phone
- Do not take the phone apart. Your device comes with a Liquid Damage Indicator (LDI) which, when activated, could void your warranty, and this could be triggered when you open your phone. Only take it apart if you absolutely need to and you have experience
- Do not blow on it. This could send water into other internal parts of the phone that it hadn't already reached, causing more damage in the process
- Do not heat it up (that includes using a blow dryer or microwaving it)
- Do not cool it down (that includes sticking it in the freezer)
10 steps to save your water damaged
phone
1. Turn it off if, it isn’t already,
and do so quickly.
2. Remove any protective casing and,
if your phone has them, remove your SIM and microSD cards from
their slots.
3. Open up the back and remove the
battery, SIM card(s) and microSD card if you are able to (note that
this won't be possible with all phone models).
Remove the microSD and SIM cards, as well as the battery. / © ANDROIDPIT
4. Use a cloth, sleeve or paper towel to
dab your phone dry. Avoid spreading the liquid around, because that
could push it into more of the phone's openings. Just soak up as much
as possible.
5. If the water damage is more extensive,
you can use a vacuum to carefully suck out water stuck from the
cracks that are harder to get at. Make sure any small parts, such as the
microSD card, SIM card, or battery, are out of the way before attempting this.
6. Bury the phone in a ziplock bag
full of uncooked rice. Rice is great for absorbing liquid and this is actually
a common method for drying smartphones and tablets. You can also buy
dedicated phone drying pouches, which are worth having in reserve if
you're a clumsy type. Don't wait to get hold of one if you don't already have
one to hand though – get your phone in the rice!
You can buy phone
drying pouches anywhere. This one is from a company called Save A Phone. / ©
Save A Phone
7. Let your phone dry for a day or
two. Do not be tempted to switch it on see if it still works. Put
your SIM card in an old phone, or ask a friend or family if they have a
spare that you can borrow.
8. After a couple of days, you can remove
the phone from the rice back, insert the battery into the phone and switch
the phone on.
9. If your phone doesn't turn on, try
charging it. If it doesn't charge, the battery may be damaged. You could try a
replacement battery, or consider taking your smartphone to
a repair shop to be checked by a professional.
10. If your phone has turned on and it is
running as it should, you should still keep a close eye on it for the next
few days, to see if you notice anything out of the ordinary. Play some
music to check the speakers and ensure the touch screen still responds as
it should.
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